Blockchain Wallet Recovery

Find out how ReWallet can help you regain access to your Blockchain.com and Blockchain.info wallet.

Trusted by:

Blockchain Wallet Recovery: Quick Answers

If you’re searching for “Blockchain.com Wallet Recovery” or “Blockchain.info Wallet Recovery””, you’re likely trying to see what options you have if your password, recovery phrase, wallet ID or other Blockchain.com wallet info is missing. This section answers the most important questions upfront so you can quickly assess your situation and next steps.

Is Blockchain.com wallet recovery even possible?

Yes, but it depends. As long as the wallet ID, access to the associated email account or the wallet file is still available, a recovery can typically be attempted. If you remember part of your password, have access to your wallet backup file (wallet.aes.json) or your recovery phrase is incomplete or incorrect, recovery may still be possible.

Certain edge cases, however, such as lost email access or complex randomly generated passwords make wallet recovery unfeasible most of the time.

Can Blockchain.com recover my wallet?

Yes, but it depends. If you’re using a custodial Trading or Exchange account, Blockchain.com can help recover access to your account through standard verification and password reset procedures. Keep in mind, however, that recovering the account does not automatically recover any non-custodial wallet linked to it.

If you’re using a non-custodial Blockchain.com or Blockchain.info wallet (DeFi wallet), Blockchain.com itself cannot reset your password or recovery phrase, as your wallet is entirely under your control. This design ensures that only you can access your funds, so there is no universal password reset button. You would therefore need your wallet password or recovery phrase. In case of issues, there are still ways for recovery services to assist in recovering Blockchain.com wallet passwords and seed phrases.

Why is my Blockchain.com wallet recovery phrase not working?

In many cases, the problem is a small error in the recovery phrase. Recovery phrases must be entered exactly as originally created: correct word order, spelling, and no missing words. Common issues include typos, swapped words, missing words or confusion between the legacy Blockchain mnemonics and current standard BIP39 seed phrases. If your seed phrase contains non-BIP39 words or exceeds 12 words, it may be a Blockchain.info legacy seed and standard recovery methods will not work.

How does Blockchain wallet recovery technically work?

Most recovery methods focus on recovering the correct password, seed phrase or wallet data. This can include testing password combinations based on partial memory, analyzing encrypted wallet files like wallet.aes.json, or rebuilding incomplete recovery phrases. Because the wallet is encrypted client-side, recovery attempts rely on cryptographic validation, meaning the correct password or phrase must be found exactly and cannot be bypassed.

Recovery do's and don'ts

What not to do

These actions commonly reduce the chances of recovering your Blockchain.com wallet.

Don’t delete or overwrite wallet backups (wallet.aes.json) or recovery phrases.
Don’t delete any emails from Blockchain.com or Blockchain.info, as they can contain vital information for wallet recovery.
Don’t upload wallet files or seed phrases to untrusted websites or share them in forums.
Don’t run unknown “recovery” tools claiming to unlock Blockchain.com or Blockchain.info wallets. Many are scams or can corrupt your data.

What we typically need

The following data and background information will improve the quality of an initial assessment (and save you time).

Timeline: when the wallet was created and the approximate active usage period.
Wallet type: standard DeFi wallet or Blockchain.com Exchange account.
Access level: whether the wallet ID or access to the email address used to create the wallet is still available.
Event description: whether the password was lost, the seed phrase is not working, the wallet file has been deleted or an error message is being displayed.
Password clues: partial memory of passwords, patterns, keyboard layouts, or character types.

ReWallet's Blockchain Wallet Recovery Service

1

Lost Blockchain primary password

Are you locked out of your Blockchain.com wallet because you lost your primary password? If so, ReWallet can provide professional wallet recovery services to restore your Blockchain wallet password.

2

Lost Blockchain secondary password

If you lost the secondary password to send crypto from a Blockchain.com wallet, there are potential solutions. In some cases it can also be that you did not set a secondary password, yet Blockchain prompts you to enter one. ReWallet has helped many clients with Blockchain wallet recovery issues, including missing secondary passwords.

3

Blockchain wallet seed not working

Can't restore your Blockchain.com wallet with your 12-word or legacy seed phrase? Even if you only have partial info on your recovery phrase, ReWallet might be able to recover your Blockchain wallet for you.

4

Lost Blockchain 2FA

Blockchain.com's wallet connects with 2FA apps for extra security, but sometimes this feature can cause problems. If you suspect an issue with your 2FA, reach out to ReWallet for expert Blockchain wallet recovery services.

5

Deleted Blockchain files

If you deleted the backup wallet.aes.json file for an early Blockchain.com wallet, there are ways ReWallet can potentially restore your Blockchain wallet. Even if you formatted your drive, reach out to ReWallet for assistance with Blockchain wallet recovery.

6

Cannot transfer funds from Blockchain.com

It should be easy to send crypto funds out of your Blockchain.com wallet. If you're experiencing issues with sending or receiving funds with your Blockchain wallet, get in touch with ReWallet for professional Blockchain wallet recovery services.

7

Received coins or tokens from Blockchain.com via the wrong network

Did you receive crypto in your Blockchain.com wallet from an incompatible blockchain? Don't worry; there may still be ways to recover your coins. ReWallet has years of experience helping clients recover their crypto.

8

Blockchain.com error “Invalid Token or Trading Account is linked to another wallet”

If you are receiving this error message, it may be the case that you cannot log-in to your Blockchain wallet although entering correct wallet credentials such as password and WalletID. ReWallet has profound experience with this exact error and how to regain access to your Blockchain wallet.

How Our Service Works

Have you lost access to your Blockchain wallet? Then you've come to the right place. We can help you recover your Blockchain wallet.

Experience

Through our experience helping clients regain access to their Blockchain.com and older Blockchain.info wallets, we’ve dealt with all the issues described above before. Our team of wallet recovery experts can put this experience to work for your benefit.

State-of-the-art tools

We’ve created optimized programs for password recovery. Our hardware infrastructure meets the highest performance standards and ensures the security of your data. For the recovery of wallet data, including your seed phrase, we’ve built custom software.

Success-based remuneration

We work for you on a success-based fee model, meaning we only get paid if we successfully recover your coins in your Blockchain wallet.

Legal protection

Your interests will be protected through a legal agreement that forms the basis for working together and handling your data.

FAQ

If you forgot the password for your Blockchain.com or Blockchain.info wallet, a useful first step is to make a list of passwords you commonly use. Try each of these and record every failed attempt. If this strategy doesn't reveal the correct password, there's still a chance ReWallet can recover your Blockchain wallet for you.

Yes, ReWallet can potentially recover your Blockchain wallet even if you don't have your WalletID. The WalletID serves as a "username" for your account and is not is not always required in the Blockchain wallet recovery process. As long as you have access to the email associated with your Blockchain wallet, we can attempt to recover your Blockchain wallet.

Yes, if you have some info on your Blockchain.com wallet, such as your WalletID, it's possible ReWallet can recover your Blockchain wallet without a seed phrase. The more information is still available about your Blockchain wallet, the greater the chance of successfully recovering it.